LVT Flooring Dubai’s one of the main concerns is the privacy of our clients as well as the confidentiality of their information. We value our relationship with our customers very much and will do anything to ensure that any kind of personal information provided to us by way of our website, communication, or inquiries is handled professionally and kept confidential.
The present policy will elaborate on what information is collected by our company from our customers, what is the purpose behind the collection, how we handle such data, and how we make sure it is used safely and securely by our company.
LVT Flooring Dubai | Privacy Policy
Information We Gather
We gather both personal and non-personal information from clients who show interest in our LVT flooring services associated with it. Non-personal information can include information about your browser, device, IP address, website interaction, and cookie information.
This helps us understand user behavior better and improve website performance. Personal information includes your name, contact information (phone number, email), and location of the property.
How We Use Customer Information
The information gathered from LVT Flooring Dubai will be utilized in responding to queries from customers, consultation for floors, making floor estimates, arranging site visits, organizing installation, among other forms of customer support.
If you give us permission, we can reach out to you in order to inform you about any news concerning our products, such as maintenance tips, promotions, and new product launchings.
Data Security and Protection
The company uses appropriate security measures for protecting the information of customers from any illegal access or misappropriation of data. We ensure secure data handling by our team members.
While we use strong security measures to provide maximum safety to customers’ information, you must know that there is always some level of risk that no one can completely eliminate when you send data over the Internet or when you store it electronically.
Links to Third-Party Sites and External Platforms
LVT Flooring Dubai website links to other sites or platforms where customers can get access to additional information. The company cannot control the policies, security, or content of third-party sites or platforms. Customers are recommended to visit third-party site’s privacy policy pages prior to entering any information on third-party site.
Cookies and Similar Tracking Technologies
LVT Flooring Dubai uses cookies and similar technologies for better functioning of the site, analyzing users’ behavior, and improving the general browsing experience. This helps us know customers’ preferences and provide more effective services.
Users can control or disable cookies by changing their browser settings; however, limiting the use of cookies can impact some functionality on our site.
Frequently Ask Questions
We can gather details about customers that include names, contact phone numbers, emails, property details, flooring needs, project requirements, etc., along with other details that we require to offer services.
Collecting customer details will help us quote prices accurately, know flooring requirements, plan consultations, handle projects, and also offer more services through effective support.
LVT Flooring Dubai does not sell, trade, or disclose customer details to any third party without permission. The data will be kept exclusively for our operations and to communicate with customers as stated in this privacy policy. The data can only be disclosed when required by law or authorities.
Customers are entitled to make requests for corrections or deletions of their personal information. However, some details are required to complete the projects and service delivery.
